What Is Consumer Law?
Consumer Law protects buyers against unfair commercial practices, defective products, and misleading contracts under Turkey’s Consumer Protection Act (No. 6502). It covers refunds, warranties, and legal remedies for breaches by sellers/service providers.
Our Legal Services
We assist consumers and businesses in compliance matters:
- Defective product claims (refund, replacement, compensation)
- Cooling-off period enforcement for online/distance contracts
- Consumer Arbitration Committee applications and court litigation
- Bank/credit card disputes (fraud, overcharges, interest refunds)
- Subscription cancellations (gym, telecom, utilities) and penalty disputes
- False advertising and unfair contract terms lawsuits
- Class actions in collaboration with consumer associations
Why Hire a Consumer Lawyer?
Companies often have legal teams to handle disputes. To level the playing field—especially with strict deadlines (e.g., 30-day withdrawal rights or 2-year defect claims)—expert legal representation is essential.
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